All orders are subject to Calright Instruments’ Terms and Conditions of Sale and supersede any information contained herein.

Condition
Unless specified as new, all products sold are used (pre-owned) and may have reasonable wear. All used products include a copy of the user manual, standard accessories (unless specified otherwise), and are guaranteed to meet the manufacturer’s specifications.

Prices and Availability
Prices and availability on products are subject to change without notice. For current pricing and availability contact a Calright Instruments sales representative at Toll Free
1-866-363-6634 or 619-429-4545, or use the “Request Quote” feature found on individual product pages.

Payment Methods

• Net 30 Terms
  Calright Instruments extends Net 30 Terms on approved credit for U.S. customers. (International customers with an established purchase history may also qualify. Please contact a Calright Instruments sales representative for details.) A signed hardcopy or faxed purchase order is required for both domestic and international orders. You can download our credit application or fax your bank and trade references to 619-374-7012. Please allow 1-2 business days to establish your account.
• Credit Cards
  Calright Instruments accepts Visa, MasterCard, American Express, and Discover. Order select products online using the shopping cart feature or fill out our credit card authorization form and fax it to 619-374-7012. Credit card orders are charged when your order is processed for shipping.
• Bank Wire Transfer
  Calright Instruments accepts bank wire transfers for international customers. Bank details are provided with acceptance of pro forma invoice. Please note a $25.00 service charge will be added to your total to cover transfer fees. All orders are processed when your transfer has been confirmed.

Shipping and Handling
Delivery on all shipments both domestic and international shall be FOB origin.
Title and risk of loss shall pass to the customer upon delivery of the products by Calright Instruments to the carrier. Reasonable handling fees may be added to any shipment to cover materials.

Domestic Shipments
Calright Instruments ships all domestic orders via UPS Ground prepay and add. This means we pay the freight charges and add them to your invoice. If requested by the customer, Calright Instruments will ship according to the terms indicated on the customer's purchase order.

International Shipments
Calright Instruments ships all international orders the best-way depending on the weight and size. Prior quotation will be provided via pro forma invoice to any destination. For convenience, Calright Instruments recommends the customer use their preferred carrier and have all charges billed to their account. The customer shall be liable for all import duties, taxes and any other expenses incurred or licenses or clearance required at port of entry and destination.

Warranty
All new products purchased will be covered by the manufacturer warranty as specified in the quotation. Contact Calright Instruments’ customer service for more information on manufacturer warranty period and coverage for all new products.

All used (pre-owned) products purchased will be covered by Calright Instruments’ limited 90 day warranty unless specified otherwise in the quotation. Extended warranties are available.

Returns
All returns with the exception of rentals require prior authorization from a Calright Instruments customer service representative.

All non-defective returns of new products will be subject to a 15% restocking fee if returned within 5 days of delivery date at the buyer’s expense.

All used (pre-owned) products include a 5 day inspection period from delivery date and may be returned for any reason at the buyer’s expense. All returns after the 5 day inspection period will be subject to a 15% restocking fee if returned within 10 days of delivery date.

Both new and used (pre-owned) products returned within 30 days from delivery date will be subject to a 25% restocking fee.

For more information on returns please visit our customer service page.